Frequently asked questions
What is the return policy?
All sales final due to Handmade nature of each piece.
if there ever is a craftsmanship issue I will fix or replace it no questions asked.
Damage caused by improper care including dishwasher use is not covered.
my name is on every piece. That's my promise
When will I get my order?
Standard orders:
Processed and shipped within 3-5 business days.
Custom orders 2-3 weeks depending on complexity. Rush orders available upon request .
Shipping time:
Varies by location within Canada .
tracking provided on all orders.
Local pickup:
Available free of charge. Contact to arrange.
Where are your products manufactured?
Handmade in Alberta. Canada
How much does shipping cost?
20 dollars flat rate for shipping across Canada